Our Thirty (30) day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within Thirty (30) days of the date of invoice, unopened (with any seals and shrink-wrap intact, ) and we will issue a full refund for the price you paid for the item less a handling charge of 20% of the returned goods order value subject to a minimum handling charge of £20 + VAT.
We can only accept the return of opened items if they are faulty due to manufacturing defects. Please note that we reserve the right to send back items to you that have been returned to us after Thirty (30) days unless they are faulty.
We reserve the right to send a replacement for any defective product, and we are not obliged to pay a refund.
In the event of locksmithsupplies.co.uk sending you a replacement for a damaged, defective or wrong item, you must return the item to locksmithsupplies.co.uk within Thirty (30) days. locksmithsupplies.co.uk reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within Thirty (30) days of the date on which locksmithsupplies.co.uk confirms we will issue a replacement.
This returns policy does not affect your statutory rights.